You can easily track your package every step of the way by clicking 'Track My Order' in the footer of our website!
We’ll also send you an email with your tracking number as soon as your order ships—just be sure to check your Junk or Spam folder if it doesn’t pop up in your inbox!
*Please note, tracking may take around 24-48 hours to update after dispatch
Once your order has been placed, you will receive an order confirmation email (sometimes it sneaks into the spam folder). After that, don't worry if you don't hear from us. We'll email you another update once your order has shipped!
Want to check in on your order’s progress? Just hit 'Track My Order'
Please take into account our processing time (10-12 Business Days) when placing your order.
Please email us ASAP with your order number and updated shipping address within 24 hours of placing your order.
Once it ships, we won’t be able to make any changes—you’ll need to contact the carrier directly at that point.
Incorrect Address and Return Shipments: If your package comes back to us due to an incorrect address, reach out and we’ll get it reshipped! Please note there’s a $13 Reshipment Fee.
Sometimes this can be due to an incorrect scan by the carrier. In the meantime, here are a few step to resolve this issue:
- Check with your neighbors to see if the package was mistakenly delivered to the wrong address or if it's being held at a nearby location.
- Contact USPS directly to confirm the delivery details and inquire if there were any special instructions provided by the delivery driver. They may have additional information or be able to initiate an investigation into the delivery.
We do not offer rush processing or expedited shipping options.
All shipping times are estimates and may vary. We cannot guarantee a specific delivery date.
For more info on processing and shipping times, head over to our Shipping & Delivery page!
We only ship to the U.S. at this time.
If you're located outside the U.S., you could explore using a mail-forwarding service such as shippsy.com. Just a heads up, if you choose this service, we can't take responsibility for any issues, such as lost or undeliverable packages.
If your order is being returned to us due to an incorrect address, no worries! Just email us and we’ll get it reshipped to the correct address. Please keep in mind, there is a $13 Reshipment Fee.
PLEASE NOTE: We can only reship items once they have been returned to our warehouse.
TIRE COVERS
Be sure to double-check your selections - once the order is placed, changes can’t be made!
You can find your tire size printed on the sidewall of your spare tire!
Example: 315/70R17 or 35/12.50R17
Visit our Tire Size Help Page for more information on how to find your correct tire size!
Be sure to double-check your selections —once the order is placed, changes can’t be made!
Our tire covers fit ALL models / packages of the 2021-2024 Ford Bronco.
Yes, even the Sasquatch package and Bronco Raptor.
Each tire cover is made-to-order and custom tailored to your exact tire size!
Just be sure to order your exact spare tire size to ensure a flawless fit!
Visit our Tire Size Help Page for more information on how to find your correct tire size!
Yes! Our tire covers feature a built-in, injection-molded backup camera port, providing a clean, reinforced look while keeping your camera fully functional.
Unlike others, our covers are specifically designed and engineered for the Ford Bronco backup camera!
For keeping your tire cover in top shape, we suggest giving it a gentle hand wash with mild dish soap.
Oh, and don't forget to remove your tire cover before hitting any automatic car wash—touchless included. Most car wash spots want all aftermarket accessories off, so play it safe and follow their guidelines/coverage options for a worry-free experience!
Installation instructions are included with each order. Please take a moment to read them before installing your tire cover. They're your go-to guide for a flawless fit!
Here are a few tricks to make installation a breeze:
- Grab a friend: Having an extra set of hands can significantly ease the installation process. It's often helpful to have someone hold one side while you work on the other.
- Garbage Bag Trick: Prior to installing the tire cover, drape a large garbage bag over your spare tire. This can create a smoother surface, making it easier to slide on the cover. Once the cover is in place, you can tear a hole in the garbage bag to allow your camera to peek through.
- Warm Temperatures or Sunlight: Install your tire cover on a warm day in direct sunlight. The heat will make the material more flexible, making the installation easier.
We get it—creases can sometime happen during shipping or installation. No worries, though. Here's a quick guide to help you smooth them out:
Warm Temperatures or Sunlight:
Install your tire cover on a warmer day in direct sunlight. The heat will make the material more flexible, making the install easier and naturally smoothing out those creases.
Proper Installation:
Make sure you center the tire cover correctly during installation. A wonky installation can tug on the material and create creases. Just follow our installation guidelines for a smooth fit.
Yes! We've got you covered with a one-year warranty!
If something does happen to your tire cover caused by a manufacturing defect, we will replace it at no charge! Just shoot us an email with the following information:
- Order Number
- Current Shipping Address
- Photos clearly showing the damage
- Detailed Description of the damage & how the damage occurred
Colors may vary depending on displays or devices. Our tire covers are printed to closely match your vehicle's paint color. However, achieving an exact match can be challenging due to the nature of printing with UV-resistant ink. While we make every effort to get the colors as close as possible, variations may occur.
If color accuracy is a top priority for you, we recommend choosing white, as it provides a neutral base that is less susceptible to variations.
ORDERS
Be sure to double-check your selections - once the order is placed, changes can’t be made!
Once your order is placed, we get to work right away, so unfortunately, it cannot be changed, modified, or canceled after checkout.
That’s why it’s so important to double-check your selections BEFORE hitting that checkout button - once the order is placed, no changes can be made!
Each item is made-to-order just for you, based on your tire size and preferences! For this reason, we are unable to accept returns or exchanges.
If we messed up, no worries! Just shoot us an email with the following information and we'll do everything we can to make it right:
- Order Number
- Full Name
- Photos that show the fault as clearly as possible
- Detailed Description
Once your order is placed, we get to work right away, so unfortunately, it cannot be changed, modified, or canceled after checkout.
That’s why it’s so important to double-check your selections before hitting that checkout button - once the order is placed, no changes can be made!
We are so sorry you received the incorrect item - we're here to help! Please email us with the following details:
- Order Number
- Photos of the incorrect item
- Description of the item you received
Once we have the details, we’ll work quickly to resolve the issue and make sure you receive the correct product!
Oh no! We're sorry to hear you order arrived damaged! If you have just opened your brand new order and notice that your item is damaged, please email us immediately with the following information:
- Order Number
- Detailed Description
- Photos of the damaged item
- Photos of the outer packaging
- Photos of the shipping label
Sales and promotions are exclusive to our email list subscribers! Want in? Make sure to sign up at the bottom of our site and be the first to know about any special offers, sales, and exciting updates!
CUSTOM TIRE COVERS
We do not allow the use of copyrighted logos on our custom products. This includes but is not limited to: professional sports teams, vehicle manufacturer logos, etc.
If you're not sure about your design, email us before placing your order. We're here to help!
Failure to comply with our policy may result in the cancellation of the order.
Absolutely! Once you place your order, we’ll have a mock-up ready for you to review within 2-3 business days. We won’t start making your custom tire cover until you’ve approved the mock-up, so you can make sure everything looks perfect before we get to work!
We accept ALL file formats, even screenshots! We prefer Vector formats (SVG, AI, or EPS).
Just make sure you're uploading the highest resolution you can find or have!
A tire cover mock-up is a digital preview of how your design will look with the back-up camera port!
This way, before we start making it, you get the chance to make sure it's exactly what you want and make any changes if needed.
Your initial design mock-up will be ready for review within 2-3 business days, depending on the complexity of the design.
Once you provide your final approval, the crafting process for your custom tire cover will take approximately 2 weeks.
No worries, just email your files to us immediately after you place your order! muddiggerdesignco@gmail.com